Mar 2, 2023
Health care that works for everyone
Blue Cross’ annual report details 2022 initiatives focused on key issues, including mental health
Amid a national surge in rates of anxiety, depression and substance use disorder, Massachusetts’ largest not-for-profit health plan spent $1.3B on mental health services for members and added thousands of clinicians to its network, according to the insurer’s 2022 annual report, published today.
We addressed the urgent need for high-quality mental health services with an expanded network of clinicians — up 46% from five years ago — and enhanced online resources
Blue Cross Blue Shield of Massachusetts CEO and President Sarah Iselin writes in the report.
The annual report also details the company’s initiatives focused on high-quality, affordable care. In the past year, Blue Cross made it easier for members to take steps linked to better health and lower costs, including connecting with primary care clinicians, getting help for chronic conditions such as diabetes and kidney disease, and better managing their prescriptions.
And the report discusses the company’s progress in addressing racial and ethnic disparities in care.
“We made national news with our groundbreaking work to address racial and ethnic inequities in health care, in partnership with clinicians in our network,” Iselin notes.
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