Innovation

A crash course in collaboration: High school students get rare chance to engage in design thinking

The first step of design thinking is to really and truly listen to your end-user and customer, using empathy tools to understand their struggles.

Health Quality & Affordability

How an innovative partnership is helping Firefly soar

"We wanted to do something that was radically different," says Dr. Andy Ellner one of Firefly’s young leaders. "We wanted to deliver a service that was lower cost, higher quality and provided a better experience to the patient."

Analysts warn of burgeoning rate of medical ID theft

Imagine opening your mail one day and getting a medical bill for a $30,000 surgery to repair a torn meniscus. But you’ve never had a torn meniscus. You may have been a victim of medical ID theft.

Transgender ballot measure could affect public health, medical experts say

A Massachusetts ballot measure may have serious public health implications if it repeals a state law preventing discrimination against transgender people in public places, health policy experts are warning.