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    • About Us

Rachel Coppola

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Rachel joined Blue Cross Blue Shield of Massachusetts in 2011 and has had a variety of communications responsibilities, including internal communications, public relations and video creation.

Rachel reports on general health news and has a particular interest in behavioral health, fitness and wellness, and seniors and aging.

Rachel has a background in print journalism and marketing communications. She received a bachelor of arts in English from Wellesley College and a master of business administration from Babson College’s F.W. Olin Graduate School of Business.

If you have an idea for a health news story or comments or questions about a story, please reach out.

Stories by Rachel Coppola

Open enrollment goes online

Health plans support members with virtual benefit fairs this fall

A digital tool helps ease stress and worry

Learn to Live offers new option for virtual help, amid rising rates of anxiety and depression as the pandemic stretches into the fall

'How am I going to take care of my mother?'

Caregivers for the elderly grapple with new challenges amid pandemic -- and innovative at-home services like Landmark offer clinical support

When to ask for help

With anxiety, depression and insomnia on the rise among Americans, a clinician advises when and how to seek care

Preventive Care

A balancing act for seniors

Clinicians urge the elderly to take careful precautions to limit exposure to COVID-19, including physical distancing -- but stay connected with their loved ones and physician

Courage under fire

Firefighters draw on skills, bravery, compassion to meet needs of community amid pandemic

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