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May 5, 2020

Heroes on the front line: Suzanne Cook

Lindsay Kalter

A new Coverage series features the voices of doctors and nurses battling the coronavirus in Massachusetts

Lindsay Kalter | News Service of Blue Cross Blue Shield of Massachusetts

Around the world, health care providers are on the front line of the battle against the coronavirus.

Many are struggling not only to treat a disease with no known treatment, one to which no human has natural immunity. They are also facing an unprecedented global shortage of the masks, gowns and gloves known as personal protective equipment, due to international manufacturing shortfalls in the face of the pandemic. That equipment is essential to preventing health care workers from getting infected themselves and from passing the virus to patients and to their own family members.

Doctors and nurses and physician assistants and other health care workers sign up to work long hours, nights and weeks, away from their families. But never in our lifetime have they been asked to put their own health and their loved ones’ health at such risk.

At Coverage, we are giving Massachusetts doctors, nurses, PAs and NPs a chance to speak to you, our readers, in their own words. We asked that they share their simplest, most urgent messages as they fight this new virus with no vaccine and no cure, a virus vulnerable only to our common human bravery, ingenuity and compassion.

Pic

It’s stressful, but a lot of the stress level I’m experiencing is outside the hospital. I'm living at a hotel because my husband has health issues and I didn't want to bring this home. I FaceTime every night with him and my kids. I can’t think of more than a month at a time. Because our patients are restricted from families at their bedside, I feel like we’re their family. We try to talk to them, even the ones who are sedated. For those who don’t speak English, I’ve been using the iPad translator system. These people are just so frightened. As hard as it is, we’re all there together working. I want people to know that, if they do come into the hospital, we’re at capacity and sometimes more but we’re doing everything we possibly can. Just know our hearts are full of hope. Even if you can’t see our faces behind the masks and goggles, know we’re smiling at you.

- Suzanne Cook, RN, Tufts Medical Center
Normally works in interventional radiology,
now works in the COVID ICU
Mother of a 20-year-old, a 19-year-old and a 15-year-old

More in the "Heroes on the front line" series:

Avital Rech

Nurse manager
Boston Medical Center

Trish Powers

Operating room RN
Brigham and Women’s Hospital

Dr. Michael Kiernan

Cardiologist
Tufts Medical Center

Dr. William Baker

Emergency medicine physician
Boston Medical Center

Maureen Plunkett

ED clinical nurse educator
Boston Medical Center

Dr. Robert Green

Geneticist
Brigham and Women’s Hospital

Are you a health care worker who would like to share your thoughts with Coverage? Contact us.

PHOTO OF SUZANNE COOK BY MICHAEL GRIMMETT

tags: front line voices coronavirus

A NEWS SERVICE OF

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Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association. ® Registered Marks of the Blue Cross and Blue Shield Association.

® ´, TM, SM Registered, Service, and Trade Marks are the property of their respective owners. © 2019 Blue Cross and Blue Shield of Massachusetts, Inc..,

and Blue Cross and Blue Shield of Massachusetts HMO Blue, Inc.

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