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Nov 23, 2020

Heroes on the front lines

Jennifer Miller

In their own words, Massachusetts clinicians share what it is like to care for coronavirus patients — and, finally, to get vaccinated

Jennifer Miller | News Service of Blue Cross Blue Shield of Massachusetts

This year, health care workers have been confronting an emergency like no other, the battle against the coronavirus.

They are struggling to treat a disease with no known treatment, one to which no human has natural immunity.

At Coverage, we are grateful for Massachusetts doctors, nurses, NPs, PAs and other hospital workers.

And for the past year, we have been giving them a chance to speak to you, our readers, in their own words. We asked that they share their simplest, most urgent lessons and messages as they face this new virus, a virus vulnerable only to our common human bravery, ingenuity and compassion.



Read their full messages:

Michelle Woodward

I was definitely planning to get the vaccine from the beginning, but I had questions because I had a 5-month-old who I was nursing. It turned out that didn’t matter — my doctors said the shot was safe.

Read the full story

Rebecca Pham

I feel like I have a strong duty to my patients and community to get this vaccine and show that it's safe.

Read the full story

Dr. Pardis Sabeti

Ultimately, we need to be more cooperative and more creative than ever. I think we’re in for a marathon on this one.

Read the full story

Labina Shrestha

We could be scared and stay home, but we want to come in and want to do your jobs and keep everyone safe.

Read the full story

Maggie Beiser

How can we be creative? How can we respond to needs we don’t even know we have yet?

Read the full story

Dr. Narayana Lebaka

As the chief, my biggest concern was to provide 24-hour coverage for COVID patients with a limited workforce and scare resources.

Read the full story

Loic Assobmo

When I volunteered to take care of patients who may have COVID-19, I view its as an honor to leverage my medical training in order to help people in vulnerable time in their lives

Read the full story

Kelly Young

There is definitely a sense of pride in the Environmental Service Department knowing that the work we do is critical in preventing the spread of this infection.

Read the full story

Dr. Raghuveer Rakasi

I have not been able to kiss my 2-year old for about two months now.

Read the full story

Chelsea Lawrence

We are here to support our patients in their greater time of need, when they may feel isolated - but they are not alone

Read the full story

Dr. Sankaran Vijay

I’m really grateful for people doing their part staying home during the shelter-in-place order. This is everyone doing their part to keep our community safe.

Read the full story

Gloria Batista

Our patients at Boston Hope, who are all COVID-positive, are so grateful they have a place to rest and be taken care of because they don’t have home of their own to isolate.

Read the full story

Brad Robillard

I don’t know what it’s going to be like in the future, but for now we’re just going to have to hunker down and stay at home.

Read the full story

Suzanne Cook

Just know our hearts are full of hope. Even if you can’t see our faces behind the masks and goggles, know we’re smiling at you.

Read the full story

Avital Rech

We have each other’s backs. People in the community do too.

Read the full story

Dr. Michael Kiernan

I’m lucky, I have a job that allows me to contribute in a small way.

Read the full story

Trish Power

Normally nurse just have one horribly sick patient at a time, but not anymore. For us, the stress level is though the roof.

Read the full story

Dr. William Baker

Most of us have entered this career knowing at times we’d have to take risks. I think that’s the core of why we do this. But more than that is a sense of duty to community and colleagues.

Read the full story

Dr. Robert Green

Every single scientist is thinking ‘how can I contribute?’

Read the full story

Maureen Plunkett

The best way to thank health care workers is just by staying hone and taking it seriously.

Read the full story

Iris Montijo

I have been inspired by the selflessness and bravery that our profession has shown by throwing itself into the fire in order to save the lives of others.

Read the full story

Virginia Caples

Every member of the team comes together to take care of each patient to keep them safe, keep them alive and get them back home.

Read the full story

Dr. Harry Schrager

We’re ready to take care of patients, and we’re hoping everyone in the community is doing their part to flatten the curve.

Read the full story

Dr. Kavita Babu

It’s just incredibly tragic, but we’ve been more collaborative in medicine than we’ve ever been. We all have one mission.

Read the full story

Dr. Adam Lurie

The pandemic is clearly pushing the medical system to its limits. It is the smart, hard-working people with whom I work that will get out community through this crisis.

Read the full story

Dr. Alister Martin

This is a wake-up call for so many front-line healthcare providers who have, until now, sat on the sidelines.

Read the full story

Dr. Peter Smulowitz

Despite the challenges and many unknown facing us, I remain grateful.

Read the full story

Lynn Flagg

I have a husband at hone that has cancer, and I just don’t want to get him sick.

Read the full story

Dr. Lakshman Swamy

An ICU only works with all these people working together to take care of a critically ill patient.

Read the full story

Dr. Jessica Isom

We are all struggling to make sense of uncertainty, together.

Read the full story

Dr. Peter Chai

We took an oath as physicians to take care of people.

Read the full story

Brittany Hill

Every day I wake up and focus on living, not dying.

Read the full story

Dr. Regan Marsh

Another thing that’s been striking is the disparity associated with COVID-19, it has affected so many black and brown communities in Boston.

Read the full story

Sean Sullivan

Firefighters face fires, police officers face crime, we face disease and illness.

Read the full story

Robert Elloyan

What’s inspiring is how creative our nurse are when it comes to finding solutions for new problems.

Read the full story

Emma M

No one wants to be in quarantine anymore, but we’re seeing it come back, we're still seeing healthy people that are affected by it.

Read the full story

John Kearns

The grieving process is so complicated, full of missed opportunities. The thing is, the staff also suffer.

Read the full story

Are you a health care worker who would like to share your thoughts with Coverage? Contact us.

tags: front line heroes voices COVID-19

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